Outsourcing remains a key business management tool, both globally and in Ireland.
The financial crisis has seen significant growth in the use of outsourcing and in managed services solutions in Ireland, particularly in the financial services sector, with banks and financial institutions increasingly using outsourcing as a tool to manage costs, headcount, systems legacy risk, and to access new skills and services, without the attendant capital costs.
Outsourcing and managed service solutions can be complex to design, negotiate and implement, and usually, represent a key strategic business decision for any service recipient. Industry, therefore, recognises the importance of obtaining expert advice, both technical and legal, when embarking on any outsourcing.